TERMS AND CONDITIONS - THE WEE SISTER, CHELSEA

​

Last updated: 12th August 2026

​

These Terms & Conditions apply to the use of The Wee Sister Wine Bar’s website and to bookings, visits and purchases made with us.

By making a booking, purchasing from us or using our website, you agree to these Terms & Conditions.

 

1. About us

The Wee Sister Wine Bar is located at:

492 King’s Road
London
SW10 0LE
United Kingdom

The Wee Sister is operated by [LEGAL BUSINESS NAME].

 

2. Bookings

Bookings are subject to availability and are only confirmed once you have received confirmation from us or our booking provider.

When making a booking, please provide accurate contact information and let us know about any relevant requirements.

We may contact you using the details provided to confirm, amend or discuss your booking.

Please arrive at the agreed booking time. If you are running late, please contact us as soon as possible.

We may not be able to accommodate late arrivals for the full duration of the original booking.

 

3. Changes and cancellations

If you need to change or cancel a booking, please contact us as soon as possible.

Any cancellation deadlines, deposits, minimum spends or cancellation charges applicable to a particular booking will be communicated to you at the time of booking.

For larger bookings, private events or special occasions, additional booking terms may apply. These will be provided to you before the booking is confirmed.

If you fail to attend a booking without cancelling (“no-show”), we reserve the right to apply any applicable no-show or cancellation charge that was clearly communicated to you when the booking was made.

 

4. Deposits and payments

Where a deposit, pre-authorisation or minimum spend applies, this will be communicated to you before or at the time of booking.

Unless otherwise stated, payment for food, drinks and other purchases is due at the time of purchase.

We accept the payment methods displayed or otherwise communicated by The Wee Sister.

Prices are subject to change, although changes will not affect an order or booking that has already been confirmed except where permitted by law.

 

5. Food and drink

We take reasonable care in preparing and serving food and drinks.

If you have an allergy, intolerance or dietary requirement, please tell a member of our team before ordering.

Although we will take reasonable steps to accommodate dietary requirements, we cannot guarantee that any food or drink is completely free from allergens because ingredients may be handled or prepared in an environment where allergens are present.

If you have a severe allergy, please speak to a member of staff before ordering.

 

6. Alcohol

The Wee Sister operates in accordance with applicable licensing and alcohol laws.

We reserve the right to request proof of age where appropriate.

We may refuse the sale or service of alcohol where we are legally required or reasonably entitled to do so, including where we have concerns about age, intoxication or inappropriate behaviour.

Customers must not purchase alcohol on behalf of anyone who is under the legal drinking age or who cannot lawfully be served alcohol.

 

7. Children and young people

Children and young people are welcome where permitted by our licensing conditions and venue arrangements.

Specific age restrictions may apply at certain times, for particular events or in relation to the consumption of alcohol.

Please contact us in advance if you are planning to visit with children and would like to check our current arrangements.

 

8. Customer conduct

We want The Wee Sister to be a welcoming and enjoyable environment for everyone.

Customers are expected to behave respectfully towards our team and other guests.

We reserve the right to refuse service or ask a customer to leave where we reasonably consider that their behaviour is abusive, threatening, discriminatory, disruptive, unsafe or otherwise inappropriate.

We do not tolerate harassment, discrimination, violence or threatening behaviour towards our staff or customers.

 

9. Personal belongings

Customers are responsible for their personal belongings while visiting The Wee Sister.

We cannot accept responsibility for belongings that are lost, damaged or stolen on our premises except where liability cannot legally be excluded or limited.

If you believe you have left something behind, please contact us and we will do our best to help.

 

10. Private events and large bookings

Additional terms may apply to private events, group bookings, parties and other larger bookings.

These may include:

• deposits;

• minimum spends;

• cancellation charges;

• payment deadlines;

• agreed event times;

• room or area hire charges; and

• specific food and drink arrangements.

Where additional terms apply, they will be provided to you before your booking is confirmed.

 

11. Website use

We aim to keep the information on our website accurate and up to date, but we cannot guarantee that all information will always be complete, accurate or current.

Menus, prices, opening hours, events, availability and other information may change.

Our website may contain links to third-party websites or services. We are not responsible for the content, availability or privacy practices of third-party websites.

 

12. Intellectual property

Unless otherwise stated, content on our website, including text, photographs, graphics, logos and branding, belongs to or is licensed to The Wee Sister or the relevant rights holder.

You may view and use the website for personal, non-commercial purposes.

You must not reproduce, distribute, modify or commercially exploit our content without our prior written permission, except where permitted by law.

 

13. Our liability

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited.

Subject to this, The Wee Sister will not be responsible for losses that are not reasonably foreseeable or for matters outside our reasonable control.

Nothing in these Terms & Conditions affects your statutory rights as a consumer.

 

14. Events outside our control

We will not be responsible for failure or delay in providing our services where this results from circumstances outside our reasonable control.

This may include events such as severe weather, power or utility failures, fire, flooding, government restrictions, industrial action, public emergencies or other circumstances that make it unsafe or impractical for us to operate.

Where this occurs, we will make reasonable efforts to contact affected customers and provide appropriate information about any changes to bookings.

 

15. Privacy

We process personal information in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we collect it and how we use and protect it.

 

16. Changes to these Terms

We may update these Terms & Conditions from time to time.

The version applicable to your booking or purchase will generally be the version in effect when the relevant booking or purchase was made, unless a change is required by law or otherwise agreed with you.

 

17. Governing law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that may apply.

 

18. Contact us

If you have any questions about these Terms & Conditions, please contact:

 

The Wee Sister Wine Bar
492 King’s Road
London
SW10 0LE
United Kingdom

​

Email: sister@myrtlerestaurant.com
Telephone:  020 7352 2411